Refunds and Cancellations Policy

Lead Cards once purchased are Non-Refundable

• Immediate Access: Once a digital document is delivered and accessed by the customer, it is generally non-refundable. This is due to the nature of digital goods, which can be copied and used indefinitely.
• Download Completion: Refunds are not available if the document has been downloaded or accessed, even partially, unless there is a proven defect or issue with the document.

• Defective or Incorrect Content: If the digital document is defective, incorrect, or does not match the description provided, you may be eligible for a refund or replacement. This must be reported within a specific period (e.g., 7 days) from the date of purchase.
• Technical Issues: If you experience technical issues that prevent you from accessing the document and have exhausted all troubleshooting steps, you may be eligible for a refund. Documentation of the issue may be required.

• Contact Us: To request a refund, contact our customer support team at support@legalbooks.in or 9440142156 with your order number and a detailed description of the issue.
• Resolution Timeframe: We aim to respond to refund requests within [X] business days. Once reviewed, we will provide a resolution, which may include a refund, replacement, or alternative solution.